Future Resident FAQs

Our Leasing Team is happy to help you navigate our ‘Available Properties’ tab to choose your next home. We can schedule appointments for you to view homes with one of our licensed agents. Agents are available seven days a week during business hours for viewing appointments.  

You may only view homes that have an availability date within 3 weeks of your desired move-in date.  

You may view up to 3 homes with us before you need to submit your application for approval.  

Pet policies are property specific. Please check the property listing on our ‘Available Properties’ page or call our office for specific pet restrictions (if any) for your desired rental home.

All homes have a 2-pet maximum without additional approval. 

All pet owners must pay a non-refundable $500.00 Pet Fee, due on your lease start date. Applicants who have a puppy under one (1) year of age must pay an additional, refundable $200.00 Pet Deposit. Monthly Pet Rent will be charged based on the weight of your pet(s): 0-40lbs = $25.00/month; 41lbs or greater = $50.00/month.

If you have 2 pets, then your monthly pet rent will be charged based on the largest pet in the household. If you have MORE than 2 pets (if allowed), then your monthly pet rent will be $50.00/month regardless of the weight of your pets.

Restricted breeds include pit bulls, rottweilers, chows, staffordshire terriers, beaucerons, caucasian mountain dogs, wolf hybrids, or any mixed breeds containing these breeds. These pets will not be allowed in any property managed by ARM. 

Service, support, or ESA animals require additional application screening. Ask your Leasing Agent for more information.

Click the “Apply Now” button on this page to submit your rental application. You will be redirected to our application that is powered by Findigs.com. Follow the step-by-step instructions provided to submit your application and all necessary supporting documents.

The application fee is $60.00 per person. It is non-refundable.

All individuals who are age 19 and older who will live in the rental home must submit applications.

If you are applying with family or friends, then you can group your applications together when submitting them. Approval decisions apply to your group as a whole.

You can review a detailed description of our rental criteria on the ‘Rental Qualifications’ tab. Please call our Leasing Team at 205-824-5008 if you have any questions. 

No. Your application alone will NOT hold your desired home off of the market.

Only a security deposit will secure a home off of the rental market for you.

All security deposits will be accepted on a first come, first served basis for any/all properties listed on our ‘Available Properties’ page. The first come, first served policy still applies to homes listed as "Coming Soon". 

Security deposits equal one month’s rent. But you will only be required to pay a Holding Deposit equal to $500.00 to reserve a home off of the market for yourself during your application process. Once approved, you will pay the remainder of your deposit at your move-in appointment.  

Deposits can be paid via credit/debit card, money order, cashier’s check, or personal check. If you pay a security deposit with a credit card, then you will be required to submit a photo of yourself holding your driver's license and your credit card. Your driver's license can cover all information on the credit card except the last 4 digits of your card number as well as the name on the card. We must confirm that the name on your license matches the name present on the credit card being used. See the graphic to the left for an example of how to take your photo. 

A security deposit is only refundable for a period of 24-hours from the time of payment. If you cancel your deposit within this 24-hour period, then your security deposit will be refunded to you in full. If you cancel your deposit after the 24-hour cancellation period, then your security deposit is non-refundable and will be forfeited in full. However, if your rental application is denied, then your security deposit will be refunded to you in full.  

If you place your security deposit on an occupied property that requires 48 hours notice for the current resident prior to a viewing appointment, then your security deposit is refundable for a period of up to 24 hours after the completed appointment. Any cancellations after that grace period, except for denial of a rental application, will result in forfeiture of the FULL security deposit. No exceptions.

You must move into the rental home within 10 days of the property availability date.

If a property is listed as “Available Now”, then you must move into the home within 10 days of your deposit payment. If a home is listed as “Coming Soon” with no availability date, then our team will notify you when the home is move-in ready and you will have 10 days from that notification to move into the home.  

If you do not take possession of the rental home within the required 10-day timeframe, then your security deposit is forfeited in full, and the home is placed back on the rental market. No exceptions. 

Any adult (19 years of age and older) that is going to live in the rental home must submit a rental application within 24 hours of their security deposit payment.

If all applications for your group are not submitted during this timeframe, then the home will go back on the open rental market as “Available Now”, and the security deposit will be placed on hold.  Additionally, if ARM does not have the required documentation to complete the application process within 24 hours of submission, then the application will be placed on hold, and the home will go back on the market.

A typical lease agreement is thirteen (13) months long. Longer and shorter lease terms can potentially be negotiated upon request and are subject to homeowner approval.

Here is a list of things that you need to complete before ARM will give you keys to your new home:

Sign your lease: All adults (19 years and older) that will be living in the rental home must sign the lease agreement. Your lease agreement will be sent electronically and signed via the online resident portal. 

Pay move-in funds: Move-in funds will be collected on the lease start date. You can expect to pay:

• All prorated Monthly Charges (i.e. Rent, Pet Rent, RBP Fee, Utility Billing Fee, etc.) for the month that you move into the property

  • If you move into your new rental home on the 20th day of the month or after, then you will also pay the following month's rent/charges as a part of move-in funds (Ex: If your move in date is October 23rd, then you will pay prorated October charges plus full November charges at move in.)

• $500.00 Pet Fee and $200.00 Pet Deposit (if applicable)

• $249.00 Lease Processing Fee

• Any property specific fees (such as HOA fees)

Move-in funds must be paid in certified funds (money orders or cashier's check) OR via credit card on your online resident portal. Cash, personal checks, and ACH payments (direct deposit taken from your bank account) are NOT an acceptable form of payment.

Move-in inspection: You will be invited to complete a self-led inspection via an app called RentCheck where you complete a directed walkthrough of your home, taking photos of every room to document the condition of the home on your lease start date. Your agent will also walk through the home with you at your move-in appointment. 

New residents typically only need to transfer electricity into their name. You must transfer this service into your name no later than 5 days after your lease start date.

ARM will maintain all other applicable utility services (typically Water, Sewer, Gas, and Trash). ARM will receive bills from the utility service providers, and the bill amounts will then be added to your ledger for payment. You will be billed monthly for the cost of your exact usage of each service. You will also pay a $10.00 monthly Utility Billing Fee in addition to rent and any other monthly charges.

• The RBP program costs $59.95 per month in addition to other monthly charges. 

• Renter’s Liability Insurance: If applicable, you’ll benefit by being added to our master insurance policy and all of your lease insurance requirements shall be met.  We’ve secured an industry-leading value policy from an A-rated carrier. In lieu of being added to our master insurance policy, you also have the option to provide your own proof of insurance provided by your insurance provider of choice, subject to the terms of the lease.

• Resident Rewards: A rewards program is made available to you through a mobile application provided by the team at Piñata (the rewards provider). You will receive exclusive discounts, gift cards, etc. just for being enrolled! 

• Credit Building: Your positive payment history is reported to the major three credit bureaus via a third party.  Late payments will not be reported; therefore, they will not negatively affect your credit score. Back reporting is available when you enroll in RBP at renewal of your lease. The average increase in credit score for enrolled residents is about 23-42 points! 

• On-Demand Pest Control Services: You will be provided with an innovative pest control service that provides an effective, reactive, and targeted approach to pest control. Covered pests include: ants, mice, cockroaches, bed bugs, fleas, ticks, weevils, & mites.

• $1M Identity Protection: Aura’s IdentityGuard provides $1 million of identity protection for each financially responsible resident listed on your lease agreement. You can read more about this service at  www.identityguard.com. 

• HVAC Filter Delivery: HVAC filters are delivered to your home approximately every 60 days, or as required by your HVAC system. You simply need to change out the old filters for the new filters when they arrive. 

• Utility Concierge Service: A Utility Concierge team is available to aid in the activation of electricity services, cable, internet, and other relevant services. They will gather important set-up information for you to make the transfer process easier at move-in. They can also help you find new internet or cable services at any time during your lease term.

• Home Buying Assistance: ARM can connect you with a Licensed Real Estate Agent and/or Broker to offer buyer representation services if you want to purchase a home. 

• 24-Hour Maintenance Coordination Service: You can call or text 205-824-5008 for immediate assistance at any time on any day of the week. An on-call representative will assist you.  

• Online Portal Access: You have access to your online resident portal for the purposes of reviewing pertinent documents, paying rent and other fees, and reporting maintenance concerns.  

• Multiple Payment Methods: All payments can be paid in a variety of ways using your resident portal and via physical funds. Available options include ACH, debit and credit cards, electronic cash payment, money order,  cashier’s check, and personal check. 

• Vetted Vendors: ARM ensures that all third-party vendors are appropriately licensed, bonded, and insured.